Privacy Policy

Last updated: November 2026

This Privacy Policy describes how Tervino Technologies (“we”, “us”, or “our”) collects, uses, and protects information when you visit our website at tervino.in or contact us regarding our services.

Information We Collect

Information you provide directly

When you contact us through our inquiry form, email, or WhatsApp, we collect:

  • Your name and contact information (email address, phone number)
  • Your business or company name
  • Information about your project or inquiry
  • Any other information you choose to share with us

Information collected automatically

When you visit our website, basic usage data may be collected through standard web server logs, including IP address and browser type. We do not use tracking cookies or third-party analytics services on this website.

How We Use Your Information

We use the information you provide to:

  • Respond to your project inquiries and questions
  • Prepare and discuss project proposals and quotations
  • Communicate with you about ongoing projects
  • Provide customer support for our software products

We do not sell, rent, or share your personal information with third parties except as necessary to deliver our services (for example, using email infrastructure to send replies).

Data Retention

We retain inquiry and contact information for as long as needed to support our business relationship with you and for reasonable record-keeping purposes. You may contact us at any time to request that your information be deleted.

Security

We take reasonable precautions to protect the information you share with us. Email communication is not inherently secure; please do not share sensitive personal or financial data over email.

Our website contains links to third-party websites including gstbillpro.com and kotkart.com. These websites have their own privacy policies and we are not responsible for their content or practices.

Contact

For any questions about this Privacy Policy or to request deletion of your information, contact us at:

Email: [email protected]
WhatsApp: +91 91839 80377

Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision.